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DSC Attorneys is committed to helping you

The Consumer Protection Act serves to safeguard South African consumers from flaws or defects in manufactured goods, whether locally produced or imported.

The Act provides clear channels and solutions for those who have been negatively affected by defective or dangerous merchandise. The entire supply chain is now required by law to ensure that all products are safe for their intended uses.

Product liability claims

DSC Attorneys is committed to helping you navigate the details of the claiming against a manufacturer or commercial entity. There are many things that can influence the outcome of your claim and you must consult with the appropriate experts for the advice you will need.

Further, you will need the testimony of these experts if your case goes to trial, DSC Attorneys is equipped to help you with these details and analyse the evidence at hand.

Often these kinds of cases require extended and exhaustive tests to determine the exact cause of the defect, as well as who was at fault. Any product that is lawfully sold in our country must meet certain safety standards, and so if a defect arises, the investigation must be conducted rigorously and with the utmost haste.

What you can claim for:

• past medical expenses
• future medical expenses
• past and future loss of earnings compensation, and
• general damages for pain and suffering

Although there are many things that can cause these kinds of claims, most often the defects arise from inferior materials used by the manufacturer. Consequently, you will need to consult with the manufacturer too, which is often a daunting task, DSC Attorneys will facilitate this process and make sure your voice is heard and your product liability claim is pursued.